Frequently Asked Questions
Everything you need to know about your beauty essentials.
Are your products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All our products are 100% cruelty-free and we offer a wide range of vegan-certified options. Please check individual product descriptions for specific ingredient details.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy for opened products?
Due to hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you experience an allergic reaction, please contact our support team for assistance.
How can I track my shipment?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.